Elacin offers a 2 years manufacturer warranty. This allows users to benefit from Elacin’s After Sales Service for 2 years.
Thanks to the latest 3D manufacturing technologies applied to soft materials (silicones), Elacin now covers the second year of use of custom-made hearing protection. Aiming to provide optimum protection for our users, we continue to recommend the renewal of earplugs during the fifth year of use.
- Custom-made hearing protection: all versions of Elacin RC (incl. acrylic), Elacin CH (incl. acrylic),
Elacin ER, SafeSound, Elacin Relax and Elacin Swim for all B2B and B2C customers enjoy a 5-year warranty.
- Accessories and electronic equipment, such as Elacin BoomMic, Elacin SoloCom and Tube, have a 1-year warranty.
- Universal hearing protectors have a 1-month warranty.
What’s included in the warranty?
- Material errors and manufacturing errors
- Tear or damage
- Comfort problems
- Broken cord
- Broken filter
What is not included?
- Loss or theft
- Exact level of attenuation
For more information, contact our Customer Service Department or your contact person.